Cancellation & Return Policy
Effective Date: [01/10/25]
We at Evara Boutique strive to ensure you love every purchase. However, if you need to cancel or return an item, please review our policy below.
1. Order Cancellation
Before Shipment
- Orders can be cancelled within 12 hours of placement or before dispatch, whichever is earlier.
- To cancel, email us at evaraboutiqueshop@gmail.com or or visit contact us page
After Shipment
- Once shipped, orders cannot be cancelled.
2. Return & Exchange Eligibility
We accept returns only under the following conditions:
✅ Wrong item delivered
✅ Damaged or defective product
✅ Size mismatch (for exchange only)
Conditions:
- Return/exchange request must be raised within 2 days of delivery.
- Product must be unused, unwashed, and in original condition with tags and packaging intact.
- We do not accept returns for accessories, sale items, or customized orders.
3. How to Initiate a Return or Exchange
- Email us at evaraboutiqueshop@gmail.com or WhatsApp us with:
- Order ID
- Reason for return
- Clear pictures (for damaged/wrong items)
- Our team will verify and schedule a reverse pickup if eligible.
- Once we receive and inspect the product, we’ll
Note: For size exchanges, customers may bear the to-and-fro shipping costs unless the error is ours.
6. Contact Us
For cancellations, returns, or exchanges:
visit contact us page for more details.